A common misconception about customer loyalty states that, as long as the customer is satisfied, it is guaranteed that they will return in the future. This is not the case. Because it is much easier to maintain …
Blog Archive
Take a minute to reflect on your workplace and consider these 3 issues facing workplaces today: A lack of “workplace vitality” –a phrase developed by Mars Drinks, meaning the overall collaboration, engagement, well-being, and productivity of an …
A recent Goldman Sachs infographic defines the Millennial Generation as individuals born between 1980 and 2000. People in this generation have grown up in a world of immense change technologically, economically, and globally. This makes them what …
When starting a new job, the feeling of the company being unprepared for your arrival can be disheartening. Nearly everyone has experienced it—management doesn’t have much to offer but a quick hello before pawning you off on …
Research shows that feeling appreciated is one of the top three drivers of employee engagement. Feeling appreciated comes from recognition from others—in the workplace, it is recognition from your team and especially your team leader. Since 69 …
Experience, skills, and education are all important considerations for new hires. But there’s another factor that is just as important but is sometimes overlooked—culture fit. Culture fit is more than just whether or not a candidate will …
Executive coaching can meet a variety of needs in the workplace. Some executive coaches are meant to push you to find your own way, while others focus more on constructive feedback and offering ideas for solving issues. …
Does your organization have any new year’s resolutions lined up to achieve in 2017? Employees and job seekers probably do: to obtain and maintain a comfortable, stable job—especially all those new, qualified winter college grads! Unfortunately, one …
Organizational development is the process of improving performance from the individual level to the organizational level. When implemented correctly, organizational development can ensure the ability of workplace functions to aid your team to perform at their full …
With the end of the year right around the corner, most organizations are working on their year-ending employee performance evaluations. This time of year can be frustrating and worrisome for both the recipients of the performance reviews, …