Talent Connection Blog

Harvard Business Review recently did a study of employees’ top complaints about the leadership in their companies, with not recognizing employee achievements as the number one grievance among employees. This complaint, as well as several others, are detrimental to the employee engagement in your organization. So what else are employees complaining about, and how should you go about preventing those employee complaints? Keep reading to find out!

A common misconception about customer loyalty states that, as long as the customer is satisfied, it is guaranteed that they will return in the future. This is not the case. Because it is much easier to maintain relationships among existing customers than it is to build relationships with new customers, it is important to take effective measures to make sure your customers stick around. Take a look at these 5 keys to unlock customer loyalty.

When it comes to leadership, which do you think is better: authority or influence? According to Fast Company, “a leader who applies influence rather than asserts authority is likelier to succeed.” Why is this? For one, associating with your employees instead of asserting authority over them makes for more communication and gives the employees a feeling of importance and stronger ties with the project of which they are assigned. The second positive effect of influential leadership is that it helps women overcome the double standard that being in charge and giving orders is seen as bossy and demanding, yet considered a strong leadership approach when coming from a male. Keep reading to find out the 3 ways to include influence in the workplace and in your personal leadership style.

An effective team of coworkers have the means to be more successful than employees trying to tackle responsibilities solo. So, why doesn’t everyone work in teams to easily boost performance? Unfortunately, teambuilding is often not as easy as it seems—there are several hurdles that must be avoided or overcome in order to work effectively with a team. Let’s take a look at some of these teambuilding hurdles so you know what to avoid when attempting to build your team.

In my experience, hiring situations are little more than nightmares (and as a college student, I’ve had more than my share of interviews)—sitting in a waiting room with ten other students who are equally, if not more, qualified, wondering how to get the manager to choose me instead. But it turns out, while we’re sitting outside waiting for our turn, the manager or hiring staff are dealing with their own catalogue of struggles behind the scenes. Take a peek into how the other side of the desk operates—whether it’s to satiate your own curiosity, or to get tips for your own hiring practices—with our “Top Hiring Mistakes and Solutions, Part 1.”

A recent Goldman Sachs infographic defines the Millennial Generation as individuals born between 1980 and 2000. People in this generation have grown up in a world of immense change technologically, economically, and globally. This makes them what Goldman Sachs calls “digital natives;” they were born into technology, so they expect it and thrive better with it. With that said, it can be difficult to obtain and maintain Millennials’ attention. Forty-eight percent of Millennials say that word of mouth is their biggest purchasing motivator; only 17 percent say an ad has compelled them to purchase something. This year’s Inc.com Women’s Summit provided some solutions to get the attention you want and need to engage Millennials.