emotional intelligence

Sales Performance Increases with Emotional Intelligence

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Employee Development

Sales Performance Increases with Emotional Intelligence

Emotional intelligence consists of one’s ability to express and control emotions, read the emotions of others, and respond to others empathetically. Knowing this, it makes sense that emotional intelligence would have its place in sales performance.  A typical sales role…

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Emotional intelligence consists of one’s ability to express and control emotions, read the emotions of others, and respond to others empathetically. Knowing this, it makes sense that emotional intelligence would have its place in sales performance.  A typical sales role calls for connecting with and communicating with total strangers—a task far easier for those with … Read more

How to Recruit for Emotional Intelligence

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Talent Management

How to Recruit for Emotional Intelligence

Authors of the emotional intelligence book The EQ Edge: Emotional Intelligence and Your Success define emotional intelligence as the ability of an individual to form optimal relationships with other people through the attributes of hope, empathy, trust, integrity, honesty, creativity,…

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Authors of the emotional intelligence book The EQ Edge: Emotional Intelligence and Your Success define emotional intelligence as the ability of an individual to form optimal relationships with other people through the attributes of hope, empathy, trust, integrity, honesty, creativity, resiliency, consequence-thinking, and optimism in order to build stronger social networks and manage difficult situations. … Read more