emotional intelligence Archive

Emotional intelligence consists of one’s ability to express and control emotions, read the emotions of others, and respond to others empathetically. Knowing this, it makes sense that emotional intelligence would have its place in sales performance.  A …

Authors of the emotional intelligence book The EQ Edge: Emotional Intelligence and Your Success define emotional intelligence as the ability of an individual to form optimal relationships with other people through the attributes of hope, empathy, trust, …